Automate guest communications across the entire lifecycle
From first booking to win-back, orchestrate intelligent campaigns with AI-powered content, advanced segmentation, and real-time triggers.
Summer Pre-Stay 2025
Email campaign · 2,847 recipients
2,847
Sent
68.4%
Opened
24.1%
Clicked
1.2%
Bounced
Top Performing Segments
A/B Winner: “Your Mediterranean getaway awaits...” +14% open rate
Campaign Intelligence
Everything you need to create, target, and optimize guest communications at scale.
Multi-Dimensional Segmentation
Combine guest profile, booking history, engagement behavior, and dynamic time windows into precise audiences. AI Audience Suggestions recommend optimal segments based on your data patterns.
Visual Workflow Builder
Versioned automation flows with rollback. Triggers on any booking event (create, modify, check-in, check-out, cancel). AI Campaign Composer generates instant drafts from a single prompt.
A/B Testing Built In
Automatic sample size calculation, configurable confidence levels (95% default), chi-squared significance analysis. Test subjects, content, CTAs, send times, and audiences.
Real-Time Campaign Analytics
Sent, delivered, opened, clicked, bounced, unsubscribed—all in real time. Hourly to monthly time series, top links, and campaign-vs-campaign benchmarking.
Liquid Template Personalization
Full Liquid template engine for dynamic content. Personalize every email with guest name, booking details, preferences, and custom variables. No developer needed.
SendGrid Integration
Enterprise-grade email delivery powered by SendGrid. High deliverability, domain authentication, bounce handling, and detailed delivery analytics out of the box.
Ready-Made Workflow Templates
Get started in minutes with pre-built automation flows for every stage of the guest lifecycle.
Welcome Series
Triggered on new guest signup
Pre-Stay
X days before arrival
Post-Stay Feedback
Hours after check-out
Birthday Offer
On guest birthday date
Win-Back Campaign
N days of inactivity
Abandoned Booking Recovery
Initiated but not completed
Ready to automate your guest marketing?
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