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AI Concierge

24/7 Guest Service That Never Sleeps

A WhatsApp-first AI concierge that answers guest questions instantly, handles requests across multiple channels, and seamlessly escalates to your staff when needed.

Hotel ConciergeWhatsApp
Online
What time does the spa close today?

The spa is open today until 21:00. Would you like me to book a treatment for you?

We have availability for massages at 17:00, 18:30, and 19:00.

Yes, 18:30 please!

AI-powered · Escalation ready · Knowledge Base

Everything Your Front Desk Wishes It Had

Instant responses, zero wait times, and happy guests around the clock.

WhatsApp & Multi-Channel

Meet guests where they are. WhatsApp Business, Telegram, web chat widget, internal ticketing, and a headless API for custom integrations.

AI-Powered Responses

Answers drawn from your Knowledge Base with multi-language support. Multi-provider AI (Anthropic, OpenAI, and more) with automatic fallback and cost tracking.

Human Handoff

Seamless escalation to your staff when the AI reaches its limits. Full conversation history is preserved so the guest never has to repeat themselves.

Knowledge Base Integration

Centralized FAQ management that your staff can edit directly. AI-searchable entries keep answers accurate and up to date without developer involvement.

Built for Hospitality

Every feature designed specifically for hotels and resorts.

  • Multi-language support with automatic detection
  • Guest identification from phone number
  • Full conversation history across channels
  • Template messages for common requests
  • PMS integration for booking lookups
  • QR code generation for in-room access

Active Channels

WhatsApp BusinessConnected
Web Chat WidgetActive
TelegramConnected

94%

Auto-resolved

2.3s

Avg. response

24/7

Availability

Let Your Concierge Work While You Sleep

Deploy an AI concierge in minutes. No coding required. Your knowledge base, your brand voice, your rules.

Book a Demo