A decision with context
Compare the work.Beyond the feature list.
Start with a real hotel workflow and ask to see it from end to end. This guide helps you evaluate any platform, including Zillion.
Your evaluation guide
Five questions for the next demo.
Use the same case and questions with each provider. Compare what you see with the written scope of the proposal.
- 01
Guest context
- Ask in the demo
- How are a reservation, a profile and a preference related?
- Ask to verify
- The source of each data point, the matching criteria and how duplicates or permissions are reviewed.
- 02
The scope of each connection
- Ask in the demo
- What does the integration with my system read and write?
- Ask to verify
- The fields, the direction of the exchange, access requirements and what happens when an update fails.
- 03
The team’s next step
- Ask in the demo
- What happens after the data arrives?
- Ask to verify
- A workflow with an event, an owner and an action, including exceptions and where a person steps in.
- 04
Hotel operations
- Ask in the demo
- Who configures, reviews and maintains the workflow?
- Ask to verify
- Roles, included properties, training needs and how an incident is followed up.
- 05
The terms of the proposal
- Ask in the demo
- What scope are we buying, and what still needs to be defined?
- Ask to verify
- Products, integrations, services, data processing and commercial terms in writing.
Bring a case to the conversation
One stay. Three moments.
For example: an incoming reservation, a question during the stay and a later communication. Decide which data and person each moment needs. This is an evaluation exercise, not a promise of automation.
- 01Before arrival
- 02During the stay
- 03After returning home
A demo that answers your questions
Bring your hotel’s workflow.
We focus on your systems, your teams and a specific need to review together what fits.
Request a demoExplore the platform