Back to Platform
Reputation Management

Your Online Reputation, Unified and Actionable

Monitor reviews across every major platform, analyze sentiment with AI, and respond from a single inbox. Turn guest feedback into your competitive advantage.

Reputation OverviewLast 30 days

4.6

342 reviews

Google
4.7
TripAdvisor
4.5
Booking.com
4.6

Sentiment by Category

92%

Service

88%

Cleanliness

96%

Location

79%

F&B

Alert: 2 negative reviews in the last 24h mentioning “breakfast variety”

Complete Reputation Intelligence

From review aggregation to AI-driven insights, everything you need to protect and grow your online presence.

Review Monitoring

Aggregate reviews from Google, TripAdvisor, Booking.com, and Expedia into a single dashboard. Competitive benchmarking shows how you stack up against your comp-set.

AI Sentiment Analysis

Auto-categorize reviews by topic (cleanliness, service, location, F&B). Extract key themes, detect trends, and surface issues before they become patterns.

Unified Inbox

Respond to reviews from all platforms in one place. Use AI-suggested templates, assign reviews to staff members, and track response times.

Social Listening

Monitor brand mentions across social media. Track sentiment shifts in real time, receive negative mention alerts, and catch issues before they escalate.

Stay Ahead of Guest Expectations

Proactive reputation management that drives bookings and builds trust.

  • Aggregate reviews from Google, TripAdvisor, Booking.com, and Expedia
  • Competitive benchmarking against your comp-set
  • Automated review response suggestions
  • Trend analysis across seasons and properties
  • Staff assignment and workflow for review responses
  • Negative mention alerts via email and push notifications
G

Google Review

2 hours ago

“Excellent stay! The staff was incredibly welcoming and the pool area is stunning. Will definitely return.”

PositiveServiceFacilities

AI Suggested Response

“Thank you for your wonderful review! We're delighted that our team made your stay special. We look forward to welcoming you back soon!”

Send Response
Edit

Take Control of Your Reputation

Stop losing bookings to unanswered reviews. Get a unified view of what guests are saying and respond faster than your competitors.

Book a Demo